Frequently Asked Questions
Everything you need to know about your favorite anime apparel and collectibles.
How do I know what size to order?
Each product page features a detailed size guide. Our apparel typically follows a standard athletic fit, but we recommend checking specific measurements for oversized streetwear drops.
Are your products officially licensed?
Yes, every item sold on the Shonen Jump Store is 100% officially licensed. We work directly with creators and studios to ensure authentic designs and high-quality production.
How long does shipping take for new drops?
Standard shipping usually takes 5-7 business days. For limited edition pre-order items, please refer to the specific shipping timeline listed on the product description page.
What is your return policy?
We offer a 30-day return window for unworn and unwashed apparel with original tags attached. Please note that certain limited-run collectibles may be final sale.
Do you ship internationally?
We currently ship to over 50 countries. International shipping rates and estimated delivery times are calculated at checkout based on your location and local customs regulations.
How should I care for my printed graphic tees?
To preserve the quality of the print, we recommend washing your garments inside out in cold water and tumble drying on low heat or air drying.